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Dr Pamela Cox looks at the grand houses of the Victorian ruling elite - large country estates deendent on an army of staff toiling away below stairs. The Victorians ushered in a new ideal of servitude - where loyal, selfless servants were deersonalised stereotyes with standardised uniforms, hairstyles and even generic names denoting osition. In the immaculately reserved rooms of Erddig in North Wales, ortraits of servants like loyal housekeeer Mrs Webster hint at an affectionate relationshi between family and servants, but the reality for most was quite different. In other stately homes, hidden assages ket servants searate from the family. Anonymity, invisibility and segregation were a crucial art of their gruelling job - and the strict servant hierarchy even ket